Use Case

Biometric Authentication and Access for Government

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Numerous Industry Firsts for Government

Imageware got our start by supporting governments with innovative solutions. Our first product, SuspectID, was the first-of-its kind solution for law enforcement agencies, paving the way for biometric identification from federal to state and local governments. From that first product more than 25 years ago, Imageware has been on the forefront of developing cutting edge identity solutions to protect borders, citizens, police officers, and the military from the dangers of encountering unknown individuals.

From the first ever digital booking system to handheld biometric identification devices for the military to use in theater, we have a long history of working closely with government entities to solve their most pressing identity concerns with the certainty that only biometrics can offer.

Innovative Solutions to Unique Problems

In addition to providing agencies with solutions for law enforcement, border protection, and similar solutions, governments have contracted Imageware to address unique issues they were facing. The Mexican government sought a solution to provide multi-biometric identity management for visitor and access control at a government installation, and the Republic of Ecuador sought a biometric port security solution, including cargo scanning at seaports.

In response to Hurricane Katrina relief efforts, Imageware provided several copies of its ID badging software to the Federal Emergency Management Agency to allow them to quickly identify and provide secure credentials to staff and volunteers at makeshift command centers for better management of disaster zones. The International Organization for Migration (IOM) contracted with Imageware to assist with identifying Afghan refugees seeking asylum in Australia and New Zealand.

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Imageware donated a mobile identification solution to the New South Wales Police in Australia to aid the Tsunami Disaster Victim Identification (DVI) team in identifying missing and unidentified disaster victims. And we teamed with the Mexican Consulate for a cutting-edge solution to help Mexican families find missing loved ones who crossed into the United States. The solution used biometrics to identify individuals in custody or unidentified remains, bringing much needed relief or closure to families.


Decades of Experience in Identity and Access Control

Imageware has worked with hundreds of government agencies and organizations globally for over 30 years, including the U.S. Department of Defense, U.S. Army, U.S. Navy, FBI, CIA, International Transportation Security Administration, and the U.S. Department of Veterans Affairs.

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Serving Governments’ Unique Needs

Governments have very specific needs when it comes to identity management and security, including:

Identity Verification Concerns

  • Illegal Immigration
  • Border Control
  • Government Services Fraud

Economy/Infrastructure Security Concerns

  • Identify Theft
  • Financial Fraud
  • Data Breaches
  • Ransomware

Law Enforcement Concerns

  • Balancing User Privacy with National Security
  • Simple Identity Verification

Imageware’s solutions for governments address these concerns and more with biometric-based identity management solutions that protect citizens’ privacy while focusing on national security and the economy.

End-to-End Biometric Identity Management

See how we can deploy our solutions to help secure your borders, neighborhoods, citizens, and national infrastructure.

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Find out how Imageware solutions can help your agency:

  • Provide proof of identity with the certainty that only biometrics can offer
  • Secure the citizens you’re sworn to protect from bad actors with biometrically enabled solutions which can deployed at a national, local, or facility level
  • Use multimodal biometric authentication, including palm, finger, face, and voice to give you the solution that meets your unique needs