Image Capture Hardware

  • This page details the results of ImageWare’s hardware compatibility testing.
  • These results are not intended as an endorsement or recommendation of a specific unit, but rather as an impartial report on how a unit operates with ImageWare’s EPI Suite and/or EPI Builder product line.
  • It is recommended that you review all the information accessible from these pages to determine if you can use the unit for your specific purposes.

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Image Capture Hardware

Printers

Signature Pad Hardware

Fingerprint Scanners

Testing Results

Image Capture Hardware

Camera/Scanner/Image Capture – Windows Compatibility
 
Device XP 7 8.1 10
Canon EOS T3 Y Y
Canon EOS T5/T6/T7 Y Y Y
Canon EOS T5i Y Y
Canon EOS Rebel XS Y Y Y
Kodak i60 Scanner
Sony EVI-D70 Y Y Y
Videology Camera Y Y Y
Logitech HD Pro C920 (Windows 10 requires EPI Suite DirectX face capture plug-in) Y Y Y
Logitech HD Pro C930 (Windows 10 requires EPI Suite DirectX face capture plug-in) Y

LEGEND:     Y : Compatible     X : Not Compatible     ◆ : Note     — : Not Tested Note: A unit recorded as “Compatible” may have negligible issues that do not affect a majority of clients but may impact your specific installation. Similarly, problems associated with a unit that has a “Note” status may be used if you are not planning to use the specific feature noted.

Bartizan 5000
  • Driver Info: OS: WinXP
  • Version:Bartset 2.5 (Configuration software for Bartizan 5000)
  • Results: Windows 2000 Professional SP1

Compatible

  • Tested with: EPI Suite 5.5 and EPI Builder 5.3.020 in Sept, 2001
  • Usage note : 1

Usage notes: One must install & configure the Bartset 2.5 software to read cards encoded from EPISUITE. (to match EPISUITES card encoding setup. Magstripe or barcode, smart chip not tested)

Canon EOS Rebel T3
  • Driver Info: OS: Windows XP / 7
  • Version:EPI Builder Plugin 6.9.73
  • Results: Windows 7 (32/64 bit) & Windows XP Pro SP1

Compatible

  • Tested with: EPI Suite 6.3.030 in Jan 2012

Usage Notes:

  1. Subject needs to be no less than 3 feet away from camera for face finding feature to operate with success.
  2. To achieve the highest quality images, set ISO speed and Flash to Automatic, Camera Dial to P (Portrait), and lens to MF (Manual Focus).
  3. If UAC Control is enabled when installing Canon Plugin on Vista, you must right click on setup.exe and select Run as Administrator. You may have to register 2 .ocx files. To do this, open a command prompt window and type the following: regsvr mscomctl.ocx and press enter. Now type in regsvr comdlg32.ocx. Each time you do this, a popup will let you know that they have been registered successfully.
  4. Compatible on both 32 and 64-bit systems
  5. Ensure that Live View Function Settings are set to ‘Enable’ on the camera menu.
Canon EOS MARK III, EOS T series, EOS M series
  • Driver Info: OS: Windows XP / 7 / 8.1 / 10
  • Version:EPI Canon EOS Plug-in v.6.9.101
  • Results: Windows 10 (T5/T6/T7 only)

Compatible

  • Windows 8.1 (64 bit) Windows 7 (32/64 bit) Windows XP Pro SP3
  • Tested with: EPI Suite 6 in September 2014

Usage notes:

  1. The “Flash” or “Automatic” option in the White Balance picklist does not open the flash mechanism on the camera.
  2. You need to manually make the flash pop up first, then the flash “flashes” when taking a photo with ANY of the White Balance options.
  3. I would think that the flash should only “flash” when using the “Automatic” or “Flash” options, but again, once the mechanism is open, it flashes when using any White Blance option.
  4. This is the same for the current release of the EOS plugin.
Kodak i60 Scanner
  • Driver Info:     OS: Windows XP
  • Version: Version 2.06 (Twain) Windows XP Pro Compatible with warnings

Compatible

  • Tested with: EPI Builder 6.0 and EPI Suite 6.0 in November, 2003

Usage Notes:

  1. Signature capture leaves a lot to be desired, the captured signature looks very pixilated. Selecting 600 DPI seams to help a bit, but overall it’s readable but not the best.
  2. When in the Kodak interface, one must make sure not to set the “X” axis at the max value, otherwise you receive the error below. Although you can still click OK and proceed to the GACARD crop window, crop manually and capture the image the error is annoying. (Max. value should not exceed 8.62)
  3. Must refresh the Kodak scanner interface on each NEW scan by clicking on preview. Otherwise the previouse scan is still there.
  4. Must install the scanner driver before installing the Kodak software

Failure Notes:

  1. If you select “8 Bit color” for a “Signature” you will receive the error “failed to capture image”.
Videology, 5 MP USB 2.0 Camera with Synchronized Flash and Auto Focus (24C708AF)
  • Driver Info: OS: Windows 7 / 8 / 8.1 / 10
  • Version: Version 2.1.22 (TWAIN)

Results:

  • Windows 7/10 – Standard install
  • Windows 8.1 – Standard install plus EPI Builder 6.9.78 install

Usage Notes:

  1. Indicate to login as Local Administrator
  2. Install Twain Driver by Right click and ‘Run as Administrator’
  3. Used DB installed with EPI Suite
  4. Created a Testing Format for testing
  5. Review Usage Notes: No need to use a Twain driver for this camera. USB connection, windows will identify the camera as: MS WDM (Image Capture 32) VFW Type.
  6. Works correctly with all three operating systems:
  7. Windows 7 64 bit,Windows 8.1 64 bit, and Window 10 64 bit.
  8. Focus would move in or out as needed and Flash would work at capture.

Printers

Printers – Windows Compatibility
 
Description XP 7 8.1 10
Datacard Magna PS
Datacard SR300 Y Y
Digital Identification Solutions EDI Secure XID 590ie/Secure XID 570ie/DCP 360+ Y Y
Digital Identification Solutions EDI Secure Secure XID 8300/XID 440 Y
Eltron/Zebra P110i/P120i/P430i Y Y
Eltron/Zebra P420i/P520i Y
Evolis Dualys/Quantum Y
Evolis Primacy Y Y Y
Fargo DTC 525 LC Y
Fargo DTC550/HDP5000/Persona C30 Y Y
Fargo DTC 4500e Y Y
IDP SMART-50L M N Y Y
IDP SMART-51 Printer with Magentic encoder Y
Magicard Rio Pro Duo Y Y
Matica Technologies XID 8300 Y
Nisca PR5200 /PR5300
Nisca PR5350/PR-C101 Y Y
Toppan CP500 Y
Ultra Electronics Magicard Prima 2E (With Laminator)/ XID580i Y Y
Ultra Electronics MagiCard Rio/Tango (Encoder)/Tango +L/Tango 2E Y
Zebra ZXP Series 7 Y Y Y
Zebra ZXP Series 8 Y Y Y

LEGEND:     Y : Compatible     X : Not Compatible     ◆ : Note     — : Not Tested Note: A unit recorded as “Compatible” may have negligible issues that do not affect a majority of clients but may impact your specific installation. Similarly, problems associated with a unit that has a “Note” status may be used if you are not planning to use the specific feature noted.

Datacard Magna PS
  • Driver Info: OS: Windows XP
  • Version: Version 6.0.405 (USB)
  • Results: Windows XP Professional

Compatible with warnings

  • Tested with: EPI Suite 6.0 and EPI Builder 6.3 in July 2004
  • Encoder tested

Usage Notes:

  1. Images that have the close-cropping effect enabled do not print properly unless the transparency level is set to a value greater than 0. Using a transparency value of 1 should produce printed results that are visually similar to level 0. However some Z-order errors may still be present.
  2. For text objects, formats created for other printers and moved to this printer, may cause the test to be sent to the magnetic stripe. This behavior can be changed by changing the font from original to a new font, then saving, then changing the font back to the original.
Datacard SR300
  • Driver Info: OS: Windows XP / 7
  • Version: 7.02
  • Results: Windows XP Professional SP3 / Windows 7

Compatible

  • Tested with: EPI Suite 6.3.030 in Dec 2011
  • Tested Mag encoder (Win 7 only)

Usage Notes:

  1. For optimal edge to edge results, layout properties in card design file should be set to full printer page.
  2. For Magstripe encoding, import the SR300.enc file.
  3. On Windows 7 operating systems, Config tab settings can only be changed using the built-in administratror account.
Digital Identification Solutions DCP 360+
  • Driver Info: OS: Windows XP / 7
  • Version: 5.7
  • Results: Windows XP Professional / Windows 7

Compatible

  • Tested with: EPI Suite 6.3.030 in Dec 2010

Usage Notes:

  1. Printer seems to go into a paused state after each printout. To rectify, you must open the printers and faxes window and right click on the printer and click resume printing.
  2. For cards to pass through laminator, The ILM-DS application must be running and set to passthrough.
  3. If laminate patch is not centered, adjust the dial on the laminator cartridge to correct.
Digital Identification Solutions EDI Secure XID 590ie
  • Driver Info: OS: Windows XP / 7
  • Version: 7.02
  • Results: Windows XP Professional SP3 / Windows 7

Compatible

  • Tested with: EPI Suite 6.3.030 in September 2010

Usage Notes:

  • For best edge-to-edge results, set all margins to 0 and ensure that the print format is saved as ‘Full Printer Page’ in EPI Designer and set margins to 0 in Guard Card.
  • For optimal results, adjust the Global Print Offset. Best results for Landscape cards are H: +15, V: +20; Portrait cards at H: +8, V: -18.
Digital Identification Solutions DCP 360+
  • Driver Info: OS: Windows XP / 7
  • Version: 5.7
  • Results: Windows XP Professional / Windows 7

Compatible

  • Tested with: EPI Suite 6.3.030 in Dec 2010

Usage Notes:

  1. Printer seems to go into a paused state after each printout. To rectify, you must open the printers and faxes window and right click on the printer and click resume printing.
  2. For cards to pass through laminator, The ILM-DS application must be running and set to passthrough.
  3. If laminate patch is not centered, adjust the dial on the laminator cartridge to correct.

Signature Pad Hardware

Signature Systems (Pad/Tablet) – Windows Compatibility
 
Device XP 7 8.1 10
ePadLink Y Y Y Y
SCRIPTEL Model ST 1400U, ST 1475, ST 1500U, ST 1550U Y Y Y
Topaz T-L-460-HSB-R SigLite 1×5 Y Y Y
Topaz T-L-460-USB SigLite LCD 1×5/T-L-462-USB SignatureGem LCD 1×5/T-S261-PLU SignatureGem 1×5/T-S460-USB SigLite 1×5 Y
Topaz T-S751-HSB SignatureGem 4×5 Y Y
Wacom Graphire 2 Y

LEGEND:     Y : Compatible     X : Not Compatible     ◆ : Note     — : Not Tested Note: A unit recorded as “Compatible” may have negligible issues that do not affect a majority of clients but may impact your specific installation. Similarly, problems associated with a unit that has a “Note” status may be used if you are not planning to use the specific feature noted.

Interlink Electronics E-Pad-Ink
  • Driver Info:  OS: Windows XP / 7 / 8.1 / 10
  • Version: Universal Installer 11.5
  • Results: Windows 10 / 8.1

Compatible

  • Tested with: EPI Suite 6.3

Windows 7 (32 and 64 bit)

  • Compatible
  • Tested with: EPI Suite 6.3.030 in May 2010

Windows XP Professional

  • Compatible
  • Tested with: EPI Builder 6.0 and EPI Suite 6.0 in Jan. 2004

Usage Notes:

  1. Increasing the pen width from 2 to 6 is recommended.
  2. This signature pad requires the user to download and authorize the ePad-Ink Signature Plug-in. This can be downloaded on the EPI Suite or EPI Builder Support page.
  3. Download and use the universal installer from epadsupport.com.
SCRIPTEL Model ST 1400U, ST 1475, ST 1500U, ST 1550U
  • Driver Info: OS: Windows 7 (64-bit) / 8.1 (64-bit) / Windows 10 (64-bit)
  • Version: Twaindsm-2.3.0
  • Results: Windows 10 (64-bit) / 8.1 (64-bit) / 7 (64-bit)

Usage Notes:

  1. Downloaded and installed scriptouch-signandsave-windows-3.5.39 driver
  2. Automatically requested install of : Jre_se 1.8.0­51 (x64) update
  3. For Windows 10 add: Download from sourceforge.net
  4. Download: twaindsm-2.3.0 win bin.zip; unzip
  5. Locate: Twaindsm32.msm
  6. Copy and paste: C:Windows/System32
Topaz T-L-460-HSB-R SigLite 1×5
  • Driver Info: OS: Windows XP/7/10
  • Version: 6.9.100
  • Results: Windows XP Professional SP3 / 10 (64-bit) / 7 (32/64-bit)

Compatible

  • Tested with: EPI Suite 6.3.030

Usage Notes:

  1. Increasing the pen width from 2 to 6 is recommended.
  2. This signature pad requires the user to download and authorize the Topaz Plug-in. This can be downloaded on the EPI Suite or EPI Builder Support page.
  3. Use the Installer at SigPlus Software for Topaz Signature Pads.
Topaz T-L-460-USB SigLite LCD 1×5 / T-L-462-USB SignatureGem LCD 1×5 / T-S261-PLU SignatureGem 1×5 / T-S460-USB SigLite 1×5
  • Driver Info: OS: Windows XP
  • Version: Topaz SigPlus Basic Version 3.69
  • Results: Windows XP Professional SP2

Compatible

  • Tested with: EPI Suite 6.3.010 and Topaz SigPlus Signature Pad Plug-in 6.3.70 in Sept 2006 See usage notes for details

Usage Notes: For best results, set pen width to 12.

Topaz T-S751-HSB SignatureGem 4×5
  • Driver Info: OS: WinXP / 7
  • Version: Topaz SigPlus 3.89
  • Results: Windows XP Professional SP2 / 7 (32/64-bit)

Compatible

  • Tested with: EPI Suite 6.3.030 in May 2010

Usage Notes: Download Sigplus at topazsystems.com.

Wacom Graphire 2
  • Driver Info: OS: Windows XP / 7
  • Version: 4.72a
  • Results: Windows XP Professional SP2

Compatible

  • Tested with: EPI Suite 5.5 and EPI Builder 5.3.020 in Jan, 2003

Fingerprint Scanners

Fingerprint Scanners – Windows Compatibility
 
Device XP 7 8.1 10
CrossMatch L SCAN Guardian Livescan, CrossMatch L SCAN 500P Livescan Y Y Y
Verifier 300 LC / 310LC – USB 2.0 Y
SecuGen Hamster IV Y Y Y
Lumidigm V302 Y Y Y
Green Bit DactyScan84c, DactyScan26 Y Y Y
Fujitsu – PalmSecure Sensor V2 (FAT13M3S1) Y Y Y
3M Cogent CS500e Y
i3 digID Mini Y

LEGEND:     Y : Compatible     X : Not Compatible     ◆ : Note     — : Not Tested Note: A unit recorded as “Compatible” may have negligible issues that do not affect a majority of clients but may impact your specific installation. Similarly, problems associated with a unit that has a “Note” status may be used if you are not planning to use the specific feature noted.

CrossMatch L SCAN Guardian Livescan, CrossMatch L SCAN 500P Livescan
  • Plug-in Version: 6.9.125
  • Driver Info:  L Scan Essentials 7.5.5.42 x86 (or v64)
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.
Verifier 300 LC / 310LC – USB 2.0
  • Plug-in Version: 6.9.113
  • Driver Info: CrossMatch USB SDK version 5.0.0.1 or 5.3.1
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Compatible

  • Tested with: EPISuite 6.3.30

Usage notes: Please refer to ReadMe.txt document included with plug-in for additional information.

SecuGen Hamster IV
  • Plug-in Version: 6.9.101
  • Driver Info: WBF driver 2.3.0.0 and WBF driver 2.4.0.0
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Compatible

  • Tested with: EPISuite 6.3.30

Usage notes: Please refer to ReadMe.txt document included with plug-in for additional information.

Lumidigm V302
  • Plug-in Version: 6.9.102
  • Driver Info: Windows x32 & x64 – Lumidigm USB Biometric Sensor D river 04/21/2009 6.1.7000.0
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.
Green Bit DactyScan84c, DactyScan26
  • Plug-in Version: 6.9.109
  • Driver Info: Green Bit Universal Driver version 2.76 (32 and 64 bits)
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.
Fujitsu – PalmSecure Sensor V2 (FAT13M3S1)
  • Plug-in Version: 6.9.104
  • Driver Info: Fujitsu Driver – v.3.1.0404
  • Results: Windows 10 (64bit) / 8.1 (64 bit) / 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.
3M Cogent CS500e
  • Plug-in Version: 6.9.89
  • Driver Info: Cogent FPCaptureAccess SDK version 3.8.3
  • Results: Windows 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.
i3 digID Mini
  • Plug-in Version: 6.9.91
  • Driver Info: i3 digID Drivers version 2.1
  • Results: Windows 7 (64 and 32 bit)

Usage notes:

  • Please refer to ReadMe.txt document included with plug-in for additional information.

Testing Results

IWS Mifare Encoder Hardware Testing Results

The following devices were tested successfully on Windows 7/8.1/10 with EPI Suite 6.3.030:

  • GemProx 680
  • GemProx P2
  • GemProx PU
  • SDI010
  • OMNIKey 5121 (Fargo HDP5000 printers)
  • OMNIKey 5321
EPI Builder Run Time Windows 7/8.1/10 Testing Results

EPI Builder Run Time Compatibility tested successfully with:

  • V.6.3.015 (tested with EPI Suite v.6.3.030)
  • V.6.3.030 (tested with IWS Internal QA Testing application)
  • V.6.9.021 (tested with IWS Internal QA Testing application)
EPI Builder Plug-in Windows 7/8.1/10 Testing Results

The following plug-ins were tested successfully:

  • CrossMatch Guardian LSCAN, CrossMatch Verifier 300, CrossMatch Verifier 310 LC
  • CrossMatch L2 CHECK, LS1 Lite-Xe, LS1 Lite-Ue
  • ePadLink Signature Pad
  • PIV, Mifare, and TWIC Encoder plug-ins
  • All Desktop Security devices and plug-ins: Precise 250 MC (card/fingerprint reader), UPEK Touchcip BioKey fingerprint reader, U-Match MatchBook fingerprint reader

Please Note: EPI Builder Developer Setup and functionalities on the developer’s side have not been tested.